Free Delivery & Standard Delivery

  • Enjoy free delivery when your order total is $100 or more!
  • For orders less than $100, a standard delivery fee of $10 applies.

Payment Methods

  • Online orders --> Credit Card


Delivery Fulfilment

  • We strive to deliver your order within 4 working days (excluding Sundays and PH).
  • Delivery dates and time slots will be assigned based on the earliest availability.
  • Self-collections has been discontinued to reduce crowding at the retail store. All online orders will be delivered.
  • An administrative fee of $10 applies in the event of unsuccessful delivery, postponement, or cancellation of order.
  • Delivery hours are from 12pm - 7pm daily (except Sundays and PH).
  • Our deliveries are limited to within Singapore only.
  • There might be instances where your desired item is unavailable : We will notify you as soon as we can, recommend an alternative or issue a refund for the unavailable item. We apologize for the inconvenience caused. Thank you!
     
Delivery Queries
Email : support@polypet.com.sg
WhatsApp : 9823-9155